Refund policy

We accept returns on products. Customers have the right to request the return within 5 days of receipt.

To be eligible for a return, your article must be unused and in the same condition that you received it. It must be in the original packaging. To complete your return, we need a receipt or proof of purchase. Please do not return your purchase to the manufacturer.

return shipping fee is borne by the buyer. Once we receive your return tracking number, we will issue you a refund upon arrival at the CN airport. It typically arrives at the CN airport in about a week.

To solve your problem as quickly as possible, please contact our customer service bbksbalisong.com. If you have questions about the return policy, please contact us online.

Unfortunately, we cannot accept returns on sale items or gift cards.